Getting Started with Activate Care


To start using Activate Care, you must first be invited by an Activate Care user.  If you do not have an invitation link request one from your program administrator.  Once you are invited you should get an email invitation from help@activatecare.com. Make sure to check through all your folders including spam. We have heard that the help emails tend to be good at hiding.


Setting up the Carehub platform is a 3 step process:

  1. Account Creation
  2. Logging-In
  3. Accepting Access Invitation

Follow the steps below to set up your account!

Account Creation

  1. Find your email invitation and click Join Now


  2. The link should bring you to our Enrollment page where you need to create your password (Your username is your email address).


Your password must have:

  • 1 uppercase letter
  • 1 lowercase letter
  • 1 number
  • 1 special character

NOTE: By creating your account and using the platform, you certify that you have read, understood and agree to the Activate Care Terms of Service and Privacy Policy.

Log In to Activate Care

Once you've set up your account, log in here with your email and newly created password.

  1. Enter your email address in the email field
  2. Enter your password in the password field
  3. Select the Log In button to continue

Accept Access Invitation to Gain Access to Activate Care

  1. After logging in here, click Pending access invites in the top right section of the Home page

  2. Then, click Accept


  3. Now you are ready to start using Activate Care!
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